Shipping Policy

We deliver across Egypt and globally!

Copyright © 2026, IN YOUR SHOE - All Terms and Conditions applied!

🚚 Standard Local Delivery Service (in Egypt)
▸ Duration: 3-5 business days in Cairo, Giza, and Alexandria – Other governorates in 4-7 business days.
▸ Fees: greater Cairo and Giza = 79 EGP – Alex = 89 EGP – other = 94 EGP.
▸ Free shipping: on orders over 3999 EGP.
▸ Note: Cash On Delivery (COD) orders are subject to a mandatory confirmation process. A confirmation message will be sent, via WhatsApp, right after order placement.
⤷ Any unconfirmed COD order, after 48 hours, may be subject to cancellation.

⚡ Same-Day Delivery Service - SDDS (only in selected areas of Egypt's Cairo & Giza)
▸ Serviceable areas: Kindly check table* at the bottom of the page before ordering!
▸ Guidelines: Place an order before 1 PM for same-day delivery, between 6 and 11 PM.
⤷ Orders placed after 12 PM delivered next -business- day, 6 to 11 PM.
▸ Fees: 149 EGP.
▸ SDDS orders may be rescheduled once, for next-day only, upon customer request. Longer reschedule requests are not supported.
▸ This service is, currently, available exclusively for pre-paid orders.

🌍 International Delivery Service (outside Egypt)
▸ Duration: up to 10 business days.
▸ Guidelines: All foreign orders are subject to mandatory confirmation process! A confirmation message will be sent via WhatsApp and/or email.
⤷ Unconfirmed orders, after 48 hours, may be subject to cancellation.
▸ Fees: Auto-calculated at checkout; based on the order's weight and its destination.
Note: Some European countries may require additional documentation for customs clearance. If applicable, IYS’ team will contact customers to request the necessary information.

Important notes:
!! NO delivery services active on Fridays or any holidays, not considered business days!
▸ A detailed address and a reachable phone number (for calls & WhatsApp) must be provided at checkout page!
⤷ Any order with vague or incomplete address and/or unreachable number may be subject to cancellation.

P.S.
▸ Delivery durations mentioned above are post-fulfillment estimates; delivery services are processed by third-party shipping companies. IYS does not guarantee an exact delivery date nor time!
▸ All orders must be accepted unopened.
⤷ COD orders -upon arrival- must be paid in full; partial payments are not allowed.
▸ Online placed orders cannot be picked up in-store.
▸ Exchanges/Refunds available, after delivery, with T&C applied!

*Serviceable areas for Same-Day Delivery Service: 👇
▸ SDDS orders placed outside these areas will be subject to cancellation.