Shipping Policy

We deliver across Egypt and globally! ๐ŸŒ

  • Local Shipping: Fees are based on your governorate, automatically calculated at checkout.
    Delivery within greater Cairo/Giza/Alexandria takes 2-5 business days. Other governorates will receive their orders within 5-7 business days.
    Free shipping for orders over 2999 EGP, within Greater Cairo, Giza, and Alexandria on the standard delivery service.
  • Same-Day Delivery: Availableย onlyย in select areas* of Cairo and Giza - refer to below provided table.
    Ordersย mustย be placed before 12 PM (noon); delivery takes place between 8 PM-12 AM (midnight) - per Ramadan's schedule.
    Please ensure that your address (inย details!) and phone number (reachable) are clearly mentioned pre-checkout for a smooth experience.
  • International Shipping:ย Fees are basedย on in-cart items, their weight, and the delivery destination (country); calculated automatically at checkout.
    Delivery takes 7-10 business days.
    Free shipping for orders worth over 6999 EGP.
  • Exchanges & Refunds: Within Egypt only. Shipping fees apply as per our post-purchase policy; click here to read it.
  • Note:ย Noย shipping on Fridays or any national/regional holidays. All online orders are delivered to their designated addresses, store-pickups on online orders are not supported.

    *Selected areas forย Same-Day Delivery Service:ย ๐Ÿ‘‡
Cairo *Downtown (West El-Balad)
*Heliopolis (Masr El-Gedida), El-Nozha
*Nasr City, Taj City, The Martyr Corridor
*El-Mukattam, El-Maadi
*New Cairo (1st, 3rd, & 5th Settlement)
*El-Rehab, Madinaty, El-Obour, El-Shorouk
Giza *El-Dokki, El-Mohandessin
*El-Zamalek
*El-Sheikh Zayed
*6th of October
*Hadayek El-Ahram