Shipping Policy

We deliver across Egypt and globally! 🌍

• Local Shipping: Fees are based on your governorate, automatically calculated at checkout.
  Delivery within greater Cairo/Giza/Alexandria takes 2-5 business days. Other governorates will receive their orders within 5-7 business days.
  Free shipping for orders over 2999 EGP, within Greater Cairo, Giza, and Alexandria on the standard delivery service.
  
• Same-Day Delivery: Available only in select areas* of Cairo and Giza - refer to below provided table.
  Orders must be placed before 12 PM (noon); delivery takes place between 8 PM-12 AM (midnight) - per Ramadan's schedule.
  Please ensure that your address (in details!) and phone number (reachable) are clearly mentioned pre-checkout for a smooth experience.
  
• International Shipping: Fees are based on in-cart items, their weight, and the delivery destination (country); calculated automatically at checkout.
  Delivery takes 7-10 business days.
  Free shipping for orders worth over 6999 EGP.
  
• Exchanges & Refunds: Within Egypt only. Shipping fees apply as per our post-purchase policy; click here to read it.
  
• Note: No shipping on Fridays or any national/regional holidays. All online orders are delivered to their designated addresses, store-pickups on online orders are not supported.
  
  *Selected areas for Same-Day Delivery Service: 👇