Shipping Policy

We deliver across Egypt and globally!

All terms and conditions applied, copyright © 2026, IN YOUR SHOE

🚚 Standard Local Delivery Service
(in Egypt)
> Duration: 3-5 business days in Cairo, Giza, and Alexandria – Other governorates in 4-7 business days
> Fees: greater Cairo and Giza = 69 EGP – Alex = 79 EGP – other = 88 EGP
> Free shipping: on orders over 4999 EGP
> 🌙 during Ramadan: standard deliveries, usually might, take place before iftar; between 9 AM and 4 PM

⚡ Same-Day Delivery Service - SDDS
(Cairo & Giza only)
> Serviceable areas: Check the attached table at the bottom of this page!
> How it works during Ramadan 🌙: Place an order before 12 PM (noon) for "same-day delivery" after iftar, between 8 PM and 12 AM (midnight)
– Orders placed after 12 PM delivered next-day, 8 PM - 12 AM
> Fees: 149 EGP
- SDDS orders may be rescheduled once, for next-day only, upon customer request. Longer reschedule requests aren’t supported, with cancellation possible.

🌍 International Delivery Service
(outside Egypt)
> Duration: 7-10 business days
> Fees: Auto-calculated at checkout; based on the order's weight and its destination

ℹ️ Important Notes:
! NO shipping on Fridays nor any holidays; not considered business days. All delivery services are paused! 
!! Make sure you provide a detailed address and a valid reachable phone number (for calls & WhatsApp) at checkout! > Orders with vague or incomplete addresses or/and unreachable numbers will be subject to cancellation.

P.S
- Delivery durations mentioned above are post-fulfillment estimates; delivery services are processed by third-party shipping companies. IYS does not guarantee an exact delivery date nor time!
- All orders must be accepted unopened; easy Exchanges/Refunds available after delivery.
- SDDS orders placed outside the serviceable areas may be subject to cancellations.
- Cash on delivery (COD) orders must be paid in full; partial payments are not allowed.
- Online placed orders cannot be picked up in-store.

Selected areas for SDDS (Same-Day Delivery Service): 👇
SDDS orders outside these areas will be subject to cancellations.