FAQs

HOW LONG DOES IT TAKE FOR ONLINE ORDERS TO ARRIVE?

CAN I ORDER ONLINE AND PICK THE ORDER UP FROM ANY STORE?

YOU GUYS ARE AVAILABLE OFFLINE? WHERE CAN I FIND YOUR STORES?

CAN I EDIT MY ORDER AFTER PLACING IT?

IS IT POSSIBLE TO OPEN MY ORDER'S PACKING TO TRY THE ITEM(S) OUT WHILE THE COURIER IS WAITING?

HOW CAN I KNOW MY SIZE?

I'D LIKE TO CUSTOMIZE APPAREL THROUGH IYS.

ARE REFUNDS & EXCHANGES POST-PURCHASE POSSIBLE?

DO YOU OFFER INTERNATIONAL SHIPPING?

DOES IYS HAVE A LOYALTY PROGRAM?

FEELING LOST? IS YOUR QUESTION STILL UNANSWERED?