KEY RESPONSIBILITIES
- Strategic Leadership: Provide strategic direction and leadership for our retail stores, ensuring alignment with overall business goals.
- Operational Excellence: Oversee the day-to-day operations, optimizing customer service, merchandising, staffing levels, and inventory management.
- Sales and Customer Satisfaction: Develop and implement effective strategies to drive sales growth and enhance overall customer satisfaction.
- Training and Development: Lead efforts to train and empower store personnel, ensuring a high level of knowledge in store policies, procedures, and product offerings.
- Inventory Control: Implement robust inventory management practices to maintain accurate stock levels and prevent shortages or overstock situations.
- Performance Analysis: Generate and present regular reports on key performance indicators, sales figures, and inventory management to guide decision-making.
- Policy Adherence: Execute and enforce company policies within the stores, ensuring compliance with established standards.
- Administrative Reporting: Prepare and submit daily reports to the administration, summarizing store activities and performance.
JOB REQUIREMENTS
- Presentable: Maintain a professional and presentable appearance.
- Experience: Minimum 2 years of experience in Fashion Retail.
- Clientele Management: Capable of professionally dealing with A+ clientele.
- Age Limit: Maximum 35 years old.
- Language and Computer Skills: Good command of English and proficiency in computer skills.
- Leadership Qualities: Possess leadership skills, a solution-oriented mindset, and the ability to work well in a team.
- Communication Skills: Strong communication skills to ensure 100% customer satisfaction.
- POS System Experience: Experience with Shopify POS system is a plus.
Apply by sending your CV/Resume and a bit about yourself on: we-are@inyourshoe.com
